TERMS

By visiting or shopping at this website you are agreeing to accept the following terms and conditions.

Purchase process

Click the “add to cart” button to put the item in your shopping cart, continue shopping if you want to buy more products. You can view and change your shopping cart anytime by clicking the “view cart” button. To finish the purchase click on the “proceed to checkout” button in your shopping cart and follow the instructions regarding billing, shipping, and credit card information. Make sure to match the card with the correct billing address! Click "complete" to finish the transaction. An email will be sent to you to confirm the purchase.

Shipping charges

The shipping charges for all orders are calculated at checkout. All products are shipped from Los Angeles.

Sales Tax

We add sales tax for orders shipped within California only. Buyers purchasing goods in other states are responsible for complying with local state tax laws.

Payment and security

We use a secure PayPal shopping cart. All personal information you enter will be processed through a secure server. All major credit cards and other forms of payment are accepted, a PayPal account is not necessary.

Lead time

Orders are usually shipped within 5 business days. Please allow up to 2 weeks for delivery of our goods.

Return policy

Unless otherwise noted in the product description, items purchased from Matiere may be returned within 2 weeks after receipt for exchange or refund only if in original condition including tags and original packaging. Returns must be authorized by Matiere. Please contact us at 949.423.7570 or email us at info@matiere.com. We will issue a RA (Returned Authorization) number which needs to be included on your shipping label. Returns without an RA number will not be accepted. All returns are to be shipped freight prepaid.

Please note: All sales of discounted items are FINAL SALES. No return or exchanges on discounted items.

Changes to Terms and Conditions

Matiere reserves the right to modify or change the terms of use of this site with or without notification.